Privacy Policy
MYiDocUSA (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.myidocusa.com) and use our health coaching services. By accessing our website and services, you agree to the terms of this Privacy Policy.
For the purposes of this Policy, “Affiliates” refers to the doctors, cancer coaches, wellness coaches, and support staff affiliated with MYiDocUSA.
1. Information We Collect
We collect the following types of information when you interact with our website and services:
- Personal Information: Name, email address, phone number, and other details you provide when registering, booking a session, or contacting support.
- Health-Related Information: Information you share voluntarily for the purpose of health coaching.
- Uploaded Documents: Documents you upload for review, which are sent to a HIPAA-secured email system through Microsoft.
- Technical Data: IP address, browser type, operating system, pages visited, and usage data collected through cookies and analytics tools.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and personalize our health coaching services.
- To communicate with you regarding appointments, service updates, inquiries, and support.
- To process payments and manage your account.
- To improve our website functionality and user experience.
- To ensure security, prevent fraud, and comply with legal and regulatory obligations.
3. Sharing and Disclosure of Information
We do not sell or rent your personal information. We may share your information under the following circumstances:
- With Affiliates: With our doctors, coaches, and support staff, only as needed to provide your services.
- With Service Providers: With third-party vendors who assist in providing our services (e.g., scheduling, payment processing, email communications). These vendors are contractually obligated to protect your information.
- Legal Compliance: If required by law, subpoena, or government request, or to protect our rights and the safety of our users.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to a new entity.
4. HIPAA and Security Measures
We take security seriously and use industry-standard administrative, technical, and physical safeguards to protect your information. However:
- HIPAA Compliance: Documents uploaded to our platform are sent to a HIPAA-secured email system via Microsoft, ensuring confidentiality.
- User Responsibility: We cannot be responsible for the security of your personal devices or any third-party services you use to access our platform.
- Encryption & Security: Our website and data storage use encryption and secure protocols to safeguard your data.
No method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal data:
- Access & Correction: You can request access to, or correction of, your personal information.
- Opt-Out: You can unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us.
- Data Deletion: You may request deletion of your personal information, subject to legal obligations.
- Cookies & Tracking: You can adjust your browser settings to refuse cookies, though this may impact website functionality.
6. Third-Party Links & External Websites
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before providing any information.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us for removal.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date and, where appropriate, notified to you by email or site notice. Continued use of our website after modifications constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
MYiDocUSA
admin@myidocusa.com